At Masterpiece (accessible from https://mpdeo.io), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Masterpiece and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at +971568803119.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Account Information: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
  • Order Information: When you make a purchase, we collect information to process your order, including shipping address and payment details (processed securely via our payment gateway).
  • Communication: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • • Provide, operate, and maintain our website
  • • Improve, personalize, and expand our website
  • • Understand and analyze how you use our website
  • • Develop new products, services, features, and functionality
  • • Process your transactions and send you related information, including confirmations and invoices
  • • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • • Send you emails
  • • Find and prevent fraud

3. Log Files

Masterpiece follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, Masterpiece uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Payment Information

We use third-party payment gateways to process payments. We do not store your credit card or debit card details on our servers. All payment information is encrypted and handled securely by our payment partners in compliance with PCI-DSS standards.

6. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Masterpiece does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.